The 60-second Wix chatbot path
Wix has a single dedicated install path for third-party scripts and it is the same on Wix Editor and Wix Studio: Settings, Marketing Tools, Custom Code. Once you're inside the Custom Code panel, the install takes about 60 seconds.
The chatbot snippet is one line:
<script async src="https://chatraj.com/widget.js" data-bot-id="YOUR_BOT_ID"></script>
Inside your Wix dashboard, navigate to Settings, scroll to Marketing & SEO, click Custom Code, click Add Custom Code, name it "ChatRaj chatbot", paste the script tag into the Code Snippet field, choose Body End as the placement, select All Pages, hit Apply. The chatbot bubble now appears in the bottom-right corner of every page of your Wix site within seconds of the next page load.
That's the whole integration. No Wix App to install from the App Market, no permission scope to grant, no template settings to retrain your team on. The widget loads asynchronously after your page renders, never blocks Largest Contentful Paint, and shows up on every page that includes your site's published footer (which is every page, by default).
Wix Editor vs Wix Studio: which Wix do you have?
Wix released Wix Studio in 2023 as a separate, designer-focused builder aimed at agencies. Most existing Wix sites are on the original Wix Editor; newer agency-built sites tend to be on Wix Studio. Both support Custom Code via Marketing Tools, but the menus differ slightly:
Wix Editor (classic). Dashboard, Settings, Custom Code (under Marketing & SEO). The Custom Code panel is the same one Wix has had for years.
Wix Studio. Dashboard, Settings, Marketing & SEO, Custom Code. Wix Studio also has a Code Panel inside the Studio Editor for Velo development, but the chatbot install does NOT need Velo. Use the Marketing Tools path, identical to Wix Editor.
If you're not sure which Wix you have: log into your dashboard. If you see "Wix Studio" in the top-left navigation, you're on Studio. Otherwise you're on classic Wix Editor. Either way, the chatbot install path is functionally identical.
Three install variations inside the Custom Code panel
The Custom Code panel gives you three placement options for any snippet. ChatRaj's recommended placement is the third one:
Head. Loads the snippet inside the document head, before any body content renders. Useful for tracking scripts that need to run as early as possible (analytics, consent layers). NOT recommended for the chatbot loader, which works better at body end.
Body Start. Loads the snippet right after the opening body tag, before the page's visible content. Also not the right placement for a chatbot widget; the loader can interfere with First Contentful Paint if it runs too early.
Body End (recommended). Loads the snippet right before the closing body tag, after all page content has rendered. This is the correct placement for the ChatRaj loader. Performance-friendly, async-safe, and matches the standard convention for embedded chat widgets.
After choosing Body End, select All Pages (so the bubble appears on every page, which is the default expectation for a chatbot). If you only want the chatbot on specific pages, choose "Choose Specific Pages" and check the boxes you want. Most operators use All Pages.
Will it work on my Wix template?
Yes. ChatRaj's widget is an iframe rendered above all your site content via z-index 2147483647 (the maximum 32-bit signed integer, so no other element on the page can sit on top of it accidentally). It does not import any CSS into your Wix template, does not add classes to your body element, and does not load fonts that conflict with your Wix design system.
We've verified the script on the most-installed Wix Editor templates (across Business, Online Store, Portfolio, Restaurant, and Wedding categories) and on Wix Studio's official starter templates. The widget renders correctly above Wix's standard global headers, footers, sticky navigation bars, video backgrounds, parallax scroll sections, and the Wix Lightbox component.
The only conflicts we've seen are a handful of custom-Velo-built sites that override z-index aggressively for full-screen Velo overlays (unusual; most Velo developers don't touch z-index at root level). The fix is a one-line CSS override added via the Wix Custom CSS panel: #chatraj-iframe { z-index: 2147483647 !important; }. If you hit this, ping support.
For Wix Studio sites specifically: the responsive design system that Wix Studio uses to render across breakpoints does NOT interact with the chatbot iframe. The widget bubble position is fixed in viewport coordinates, not anchored to any Studio grid section, so it stays put as the Studio responsive logic reflows the rest of the page. On mobile breakpoints the widget automatically resizes to a fullscreen drawer, which is the standard chatbot UX pattern across all platforms.
Wix Velo: do you need it?
No. The chatbot install does not require any Wix Velo (Wix's developer platform) coding. The Marketing Tools, Custom Code path is a non-developer surface available to any Wix Premium user without touching code. If you already use Velo for other site features, the chatbot snippet still goes through Marketing Tools rather than Velo's masterPage.js, because Velo's masterPage code is a developer-oriented mechanism for site-wide JavaScript and overlaps with the simpler Marketing Tools path.
Wix Chat vs ChatRaj: which is which?
Wix ships its own chat product called Wix Chat (free, rule-based with a paid tier called Wix Chat Pro). It's a different category from ChatRaj:
Wix Chat (the built-in product). Optimized for live human-to-visitor chat. Site owner gets notified when a visitor opens the chat, can respond in real time from the Wix mobile app or dashboard. Free tier has limits; paid tier (Wix Chat Pro) adds canned responses, integrations, and longer chat history. There is no AI component in the free tier; the paid tier has some automation but is not a content-grounded AI chatbot.
ChatRaj. AI-only. The bot reads your published Wix content and answers visitor questions automatically, 24/7, without a human in the loop. Captures leads when it can not answer. Different problem solved.
Most Wix site owners we talk to want both eventually: ChatRaj as the always-on AI answer layer, Wix Chat (or a dedicated live-agent tool) for the human handoff when an AI answer is insufficient. The two coexist cleanly because they sit on different parts of the visitor journey.
Lead capture, ungated, plus Wix Stores and Wix Bookings
For Wix sites running Wix Stores, Wix Bookings, or Wix Restaurants Orders, ChatRaj's lead capture is the simple way to convert chat conversations into customer records:
Wix Stores. When a visitor asks a product question and doesn't add to cart, the bot can offer a discount code in exchange for their email. The email flows to a CSV export or a webhook of your choice; most Wix Stores operators send it to Klaviyo or Mailchimp for the abandoned-cart automation, OR import the CSV into Wix Contacts for native Wix email marketing.
Wix Bookings. For service businesses on Wix Bookings, the bot can capture the visitor's email and a brief note about what they want to book, then hand off to your Wix Bookings calendar via a follow-up email. We don't auto-book a slot yet (function-calling is on our 2026 roadmap), but the lead-capture-to-booking handoff covers the common case.
Wix Restaurants Orders. Similar to Wix Stores: capture the lead, push to your CRM or to a Wix Contacts CSV import, follow up via your existing email tool.
Captured leads are not locked into ChatRaj. Export anytime, push via webhook, or have Zapier (planned native integration) flow them into your downstream tools.
Multi-language sites via Wix Multilingual
If you run a multi-language Wix site (using Wix Multilingual, available on Premium plans), ChatRaj auto-detects the visitor's language from their first message and replies in the same language. No configuration needed. Hindi, Spanish, Japanese, German, Portuguese, Mandarin, French, Italian, Arabic, and 90+ other languages are supported out of the box.
For locale-specific answers, the bot reads the language variant of each page the visitor is browsing. A visitor on your Spanish language variant gets answers in Spanish based on the Spanish-localized content. The bot's training crawl indexes each language variant separately during ingestion.
If your audience is mono-lingual (for example, a Spain-only restaurant on a single-language Spanish Wix site), you can set a per-bot Force response language in Settings so the bot always replies in Spanish regardless of what the visitor types. That setting overrides the auto-detect rule and is useful when you want a consistent UX even if a curious tester types English at your Spanish-first site.
GDPR + cookie consent for EU Wix sites
ChatRaj never trains models on your visitors' chat logs and never shares visitor data across customers. Each bot is fully isolated by chatbot_id; the only data we store about visitors is a random visitor_id cookie (used to give conversation continuity across page loads) and the messages they send.
For GDPR compliance on EU traffic, ChatRaj signs a Data Processing Agreement (DPA) with every paid customer. Visitor consent for the chat widget should fold into your Wix site's existing cookie consent banner. Wix has a built-in Cookie Consent Banner (Settings, Privacy & Cookies) that you can configure to delay third-party scripts until consent is granted. Most Wix operators whitelist ChatRaj's domain in their existing consent integration.
For stricter consent flows (typical on Wix sites running EU-targeted online stores), ChatRaj's widget loader honors a window-level flag (window.chatrajConsent = true) so you can keep the bot hidden until your consent layer fires.
When you should NOT use ChatRaj on Wix
A few honest signals that ChatRaj might not be the right fit for your Wix site:
- You're on the free Wix plan. Custom Code is blocked on free Wix, so no third-party chatbot can be installed. You'll need to upgrade to any Premium plan first.
- You need the chatbot to take live actions inside Wix Stores (apply a discount code, modify a cart, schedule a Wix Booking slot). ChatRaj is content-grounded; it does not yet execute Wix-side actions (function-calling is on our 2026 roadmap). For action-capable chatbots, the Wix App Market has several options.
- Your site is fewer than 50 visits per month. At that volume the chatbot's value is hard to justify against your setup time. Focus on driving traffic first via SEO or paid promotion.
For everyone else: the 60-second install path is real, and the free ChatRaj tier is enough to confirm whether the bot's answers from your Wix content are good enough before you spend a dollar.